Knowledge base

Articles that help you set up your site, email and automations.

Every product renews on a cycle you chose at order time, and an invoice is issued ahead of each renewal - you will find it under Invoices an...

Bank transfers are confirmed by a person, so they are not instant. The flow: 1. Open the invoice and choose bank transfer. The page shows t...

Under Add Funds you can load money onto the account before you owe it - a few preset amounts, or a custom one. Credit is applied to invoice...

Open the service and request cancellation. Two flavours: - End of billing period - the service runs until the day you already paid for, the...

A promotion code is entered in the cart, before checkout: the cart page has a field for it, and applying a valid code recalculates the total...

Open the service and choose Upgrade/Downgrade. The page shows the plan you are currently on and the plans you may move to; pick one and pres...